Frequently Asked Questions

How is GOPALL different from closed pooling?
GOPALL does not require you to use any “special” colored pallets which can have limited usability (can be only partially accepted by retailers). On the contrary, you can use the EUR pallets which you already have. Thanks to the GOPALL system, you no longer need to worry about pallet collections, pallet quality or paperwork - GOPALL will take care of it for you.
What is the price compared to closed pooling?
Approximately 50% lower! Most GOPALL customers pay around 1.50€ for one pallet flow. This is the all-including price.
What does it mean that the price is "all-including".
One of GOPALL’s priorities is that our customers don't need to put a lot of thought into pallets. This is also reflected in our approach to pricing. At the beginning of cooperation an all-including flat rate is agreed and contractually anchored. The price is then calculated simply by multiplying the flat rate by the number of executed pallet flows. No surprises!
How does GOPALL invoicing work?
It is very simple. Basically it is only one equation: price x number of pallet flows = total monthly costs. Of course, we also provide each customer with a detailed summary of individual transactions.
How can the GOPALL price be so low, even with the return transport of pallets included?
GOPALL benefits from a dense network of so-called GOPALL Points - places through which pallets flow, where they are repaired and from where they are redistributed as efficiently as possible. Return transportations of pallets are thus carried out over very short distances, which represents a substantial saving in cost.
Some retailers are very strict when it comes to pallet quality and may reject some of them, causing substantial losses. Is it any different with GOPALL?
GOPALL contracts partners to carry out pallet repairs, handling and some other services, so that risk-free pallet defects no longer generate losses. The cost of these services is included in the customers' price. i.e the earlier costs associated with rejected pallets are eliminated.
What does a "risky" pallet defect mean?
A risky or critical pallet defect is such damage which represents a risk for GOPALL Point employees during pallet handling or goods racking. Typically, these include missing or critically damaged bottom boards, blocks - particularly at the corners, etc.
Does GOPALL guarantee the quality of the pallets returned to its customer?
Yes, of course. Thanks to its strategic partners, GOPALL can guarantee consistent, reliable pallets which don't require further sorting or repairs. They are ready to be used immediately.
After what time will GOPALL return the pallets dropped-off at one of the GOPALL Points?
Once a full truckload (more than 495 pallets) has been accumulated, GOPALL arranges the delivery of pallets to the location selected by the customer. However, GOPALL uses the "network-wide" cumulative principle, i.e. it does not matter if the customer deposited 495 pallets at one or several GOPALL Points. Thanks to this, the average time-to-collect is significantly reduced compared to the existing system. Subsequently, the customer needs a smaller number of pallets for the same number of pallet flows.
Does GOPALL require a lot of paperwork?
Only minimal! At the beginning of our cooperation, GOPALL App is activated for customer’s employees. It is a tool with which they can perform all the necessary activities - enter delivery advice, verify pallet transactions, download invoices. GOPALL does not burden its customers with any other paperwork.